You will find the warranty conditions with every NS product that you purchase. Please make yourself familiar with this. To make life easier, here we will present the basic info in an easy to understand FAQ form.


Warranty in our business is a difficult issue - the reason being that anything can be broken, even if it's a perfectly good product. On the other hand, we really want to make sure that you are treated fairly, therefore a lot of cases will be judged individually.



NS Bikes Warranty (general information) NS Aerial pedals instruction
NS Bikes Manual (bikes) NS Direct Mount stem instruction
NS Bikes Manual (frames) NS District handlebar instruction
  NS Enigma / Fundamental rims instruction
NS Bikes Snabb 2015 Manual NS Evidence Light / Plus and Terra handlebars instruction
  NS Magneto stem instruction
NS Bikes Fuzz 2015 Manual NS Monogram handlebars instruction
NS Bikes Fuzz 2014 Manual NS Proof / Mint / Lick handlebars instruction
  NS Quantum stem instruction
NS Bikes Soda 2015 Manual NS Radiance pedals instruction

NS Bikes Soda 2014 Manual

NS Rotary 10 hub instruction
NS Bikes Soda (pre-2014) Manual NS Rotary 20 hub instruction
  NS Rotary 20 Disc hub instruction
NS Bikes Complete wheels instruction   NS Rotary Cassette hub instruction
  NS Rotary SS hub instruction
  NS Rotary SS Pro hub instruction




Damage resulting from crashing, casing jumps or throwing the bike won't be covered by the normal warranty, but we do offer the possibility to replace the product for 50% of the original suggested retail price. There are a few conditions:

- we reserve the right to deny Crash Replacement without explaining our reasons.
- Crash Replacement does not apply to parts damaged in other situations than riding - for example if a car runs over your bike, CR won't apply!
- Crash Replacement does not apply to complete bikes. It only applies to components made by NS that are mounted in the bikes, all NS hardtail frames for a period of 1 year and all full suspension and steel enduro frames for a period of 3 years from the date of purchase.