STAY TRUE!

WARRANTY

You will find the warranty conditions with every NS product that you purchase. Please make yourself familiar with this. To make life easier, here we will present the basic info in an easy to understand FAQ form.

 

Warranty in our business is a difficult issue - the reason being that anything can be broken, even if it's a perfectly good product. On the other hand, we really want to make sure that you are treated fairly, therefore a lot of cases will be judged individually.

 

Downloads: 

NS Bikes Warranty (general information) NS Aerial pedals instruction
NS Bikes Manual (bikes) NS Direct Mount stem instruction
NS Bikes Manual (frames) NS District handlebar instruction
  NS Enigma / Fundamental rims instruction
NS Bikes Fuzz Manual NS Evidence Light / Plus and Terra handlebars instruction
NS Bikes Snabb Manual NS Magneto stem instruction
  NS Monogram handlebars instruction
NS Bikes Soda 2014 Manual NS Proof / Mint / Lick handlebars instruction
NS Bikes Soda (pre-2014) Manual NS Quantum stem instruction
  NS Radiance pedals instruction

NS Bikes Complete wheels instruction 

 NS Rotary 10 hub instruction
  NS Rotary 20 hub instruction
  NS Rotary 20 Disc hub instruction
  NS Rotary Cassette hub instruction
  NS Rotary SS hub instruction
  NS Rotary SS Pro hub instruction
   

 

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OUR ANSWER

You must have the proof of purchase and you must be the original (first) owner of the product. The proof of purchase is a filled in warranty card together with the receipt or invoice.