You will find the warranty conditions with every NS product that you purchase. Please make yourself familiar with this. To make life easier, here we will present the basic info in an easy to understand FAQ form.
Warranty in our business is a difficult issue - the reason being that anything can be broken, even if it's a perfectly good product. On the other hand, we really want to make sure that you are treated fairly, therefore a lot of cases will be judged individually.
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All NS products (except full suspension frames and steel all mountain / enduro frames) have a one year warranty. All full suspension frames and steel all mountain / enduro frames have a three year warranty. Some may say that this is not a long time, but we think that it's better to give you a clear and solid one year/three year deal than a vague lifetime warranty that has dozens of factors that will void the warranty. We have seen warranties on dirt jumping products that say that the warranty will be void if "the bicycle is used for acrobatic stunts"!
